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Specified Commercial Transactions Act Disclosure 

Business Operator

YOKOHAMA LIT LLC

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Representative

Hiromasa Yamauchi

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Business Address

Sotetsu KS Building 9F
1-11-5 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa 220-0004
Japan

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Telephone

+81-45-287-0714

Please refrain from making sales or solicitation calls.

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Email

yokohama-lit@ymobile.ne.jp

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Website

http://www.yokohama-lit.com

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Business Hours

9:00 AM – 6:00 PM (Japan Standard Time)

Inquiries received outside business hours will be answered on the next business day.

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Travel Agency Registration

Registered Travel Agency No. 3-1323
Licensed by the Governor of Kanagawa Prefecture

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Affiliated Organization

All Nippon Travel Agents Association (ANTA)

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Prices

The price of each tour, travel product, or service is displayed on the relevant page.

Prices for customized travel services are provided by quotation.

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Additional Charges

Customers may be responsible for the following expenses:

  • Bank transfer fees

  • Transportation costs to and from the tour meeting point

  • Meals

  • Admission and activity fees

  • Accommodation costs

  • Any other expenses specified in the quotation or travel conditions 

 

Payment Methods

  • Credit Card

  • Bank Transfer

  • Other payment methods designated by the Company

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Payment Timing

Payment must be completed by the deadline specified by the Company after the booking has been confirmed.

 

Service Delivery

Services will be provided on the date and time stated in the booking confirmation or travel conditions.

 

Changes and Cancellations

Changes and cancellations are subject to our Cancellation Policy and Travel Conditions.

Hotels, transportation providers, tourist attractions, and other third-party suppliers may apply their own terms and cancellation policies.

 

Returns and Refunds

Due to the nature of travel services, returns cannot be accepted after the service has been provided.

Refunds, where applicable, will be processed in accordance with our Cancellation Policy and Travel Conditions.

 

Availability

Each tour and service has a limited capacity.

Bookings may close once the maximum number of participants has been reached.

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Recommended Browsing Environment

For the best experience, we recommend using the latest version of major web browsers when accessing our website.

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Personal Information

We handle customers' personal information appropriately in accordance with our Privacy Policy.

 

Other Information

The formation of travel contracts, travel conditions, and the Company's responsibilities are governed by our Travel Conditions, Standard Travel Agency Terms and Conditions, Terms of Use, and applicable laws and regulations.

 

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